Steel offers the lowest price tag compared to other materials, but it also offers the most diversity in terms of colour and style. Steel is a highly durable material which is important as towel rails are going to be the victims of some knocks and bangs over time and you want them to withstand that.

The straight ladder towel rail has been a firm favourite for many years in the bathroom radiator world. The ladder name signifies the run of horizontal tubes connected by two vertical tubes (these are called collectors). “Straight” – sometimes known as flat, simply means that the horizontals bars run straight across between collectors and when looking at the towel rail from the side, it is completely flat. So, they are great for compact bathrooms where every millimeter counts.

Chrome has a reflective, mirrored finish makes it a popular choice for bathrooms. It adds a touch of shine and sparkle in the room and can mesh with your chrome taps and showers perfectly. Just like mirrors, a chrome towel rail can make a bathroom feel bigger – that’s right, a towel rail and an optical illusion!

This dual fuel towel radiator works both as part of your central heating and independently using electricity. This enables you to keep your bathroom warm over the winter by relying just on the central heating system while also being able to use the electric element to dry your towels during the warmer summer months while the rest of your heating is turned off.

This towel rail is provided with everything required to hang the rail on the wall - brackets & masonry fixings, chrome bleed valve and blanking plug, as well as all the accessories needed for the dual fuel functionality - electric element, 2 x t-pieces, a pair of angled manual valves. The t-piece acts as an extension which allows you to insert the electric element into the towel rail as well as attach the valves. The use of 2nd t-piece provided is optional, for those who want to create symmetry with the valves on both sides of the rail. The element can be installed on either the left or right hand side of the towel rail - whichever is better for your set up.

• Free delivery (UK Mainland, Northern Ireland/Highlands/Islands)
• Once dispatched, all orders are sent on a Next Working Day delivery service
• We deliver between 8am and 6pm
• Contact us to delay delivery/request a specific day

• Limitless (that's right, no time limit!) returns
• Free of charge: either we will collect/send a returns label, or we'll refund your postage costs.
• Returns (for reasons other than damage or faults) can only be accepted if the item is returned in the original packaging and has not been fitted or used in any way.
• Whilst all our products pass strict quality standards, on very rare occasions, you may find an item arrives damaged. We ask that when you receive your order, you inspect the packaging before signing and note any damage when signing for it or refuse the delivery, with damage as the reason. Please contact us if you have any issues.
• If you find damage after you have signed for your delivery, please contact us with images of the damage as soon as possible.
• Once the damage has been reported, we'll either replace the item completely free of charge or refund you in full.

1. How can I contact you?

   You can message us on live chat. We aim to reply in one minute, between 9am - 5:30pm. After 5:30pm, we'll create a ticket and get back to you asap.

2. Where do you deliver?

   We deliver to the whole of the UK and Northern Ireland - including the highlands and islands.

   We are currently unable to offer international delivery. However, you can place an order for collection and arrange to have a courier of your choice collect the order and delivery it to you.

3. Who will deliver my order?

   Our 2 main couriers for UK Radiators products are DX Express and ArrowXL. Your courier will depend on the size and weight of the items on your order.

   For example a pair of valves will be sent to you with Royal Mail, whereas a Column radiator will be sent with ArrowXL.

   Tracking is provided for all orders dispatched from our warehouse.

   If you order a Terma product, your item(s) will be coming directly from their warehouse.

   The couriers they use are Stop Start and Parcelforce, and tracking is provided where possible.

4. Can I choose a specific time or day for my delivery?

   If, for any reason, you would like to delay your delivery, please contact one of the customer service team as soon as you have placed your order, who will be able to assist you.

   We are currently unable to request specific delivery time slots with our couriers.

   Some of our couriers will advise you of a smaller time slot for your delivery, but unless otherwise stated, deliveries can take place any time between 7am and 7pm.

5. Can I upgrade my delivery?

   Once dispatched, your order is sent on a next working day delivery service. This is the fastest available service, so we are unable to upgrade your delivery any further.

6. Can I send orders to a different address?

   You can change the shipping address to a different address if your billing address matches what's registered against your payment method.

   However, this can only be done when placing the order.

   We are unable to change the delivery address after the order has been placed and dispatched. In this instance, the order would need to be cancelled and refunded, and a new order placed with the correct delivery address.

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