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Radiators from ÂŁ27

Guarantee Length: 15 Years (Towel Rail), 2 Year (Element)

Collection: Omeara

Supplied with: Electric WIFI Element Kit, Wall Brackets, Masonry Fixings, Bleed Valve & Blanking Plug Included

Colour: Black

Finish: Matt

Heat Source: Electric

Ral Code: 9005

Material: Steel

Orientation: Horizontal

Style: Elliptical Tube

Product Assurances: UKCA Marked, BSEN442 Certified,15 Years (Towel Rail), 2 Year (Element)

Panel Type: Single Panel

SKU E-OM-601218BS

Connection Size/Type: 1/2" BSP

GTIN:5056675436434

Dry Mass (kg):22.5kg

Height: 600mm

Width:1218mm

Number of Tubes: 21

Pipe Centres: 1218mm + Valves

Projection: 93.5mm

Wall to Pipe Centres: 51mm

Water Content (l): 11.3

Element Output: 900W

Number of Sections: 21

Maximum Operating Pressure (kPa): 600.00

Depth: 60mm

IP Rating: IP44

Power Supply: 220V-240V Fused Spur, 5 Amp Fuse*

Operating Modes: Comfort, Boost 2/4Hr, Standby w/Antifreeze, Open Window, 24Hr Timer/Weekly Programme (WiFi/ App required)

Control Type: WIFI/App (Full programming mode) or Digital Touch Screen Control (Partial programming mode)

Material

Steel offers the lowest price tag compared to other materials, but it also offers the most diversity in terms of colour and style. Steel is malleable which allows radiators to be efficient because they can be physically designed to better pass heat from the water inside to the space around them (this is a radiator's job after all, despite some thinking that its job is to “store” heat). The heat output is also good, the proof is in the pudding with this one - would steel be the most common radiator material if the heat output was rubbish? Steel is a highly durable material which is important as radiators are going to be the victims of some knocks and bangs over time and you want them to withstand that.

Style

The elliptical tube style is one of oval shaped tubes connected to round tubes (these are called collectors). The powder painting gives the metal a perfectly even finish. It’s easy to maintain and clean and delivers a good level of heat distribution.

Panels

Single panel radiators are radiators which use just one panel to heat a room instead of relying on columns, fins or a second panel. These sleek and modern radiators are perfect for small rooms or tight spaces as they have a small projection but also don’t need too much heat.

Colour

Black, the colour that always fits and never fades. This matt black powder painted radiator is exactly what your home needs. Black radiators go well with anything. As a colour, there are few shades or hues that it does not complement. Whether providing effective shadow tones to an already dark background, or a striking contrast to more brightly coloured walls, black radiators rarely look out of place. As well as suiting a great variety of home styles, black is a very forgiving shade. It won't show dust, dirt, or rust like white so you know they will look great well into the future.

Heat Source

This electric radiator comes with an electric element and works completely independently from any other heating system you may have in your home and so is ideal for those bathrooms where you can’t access a central heating system or maybe guest rooms that are very rarely used. This independence is ideal for summer, providing warm toasty towels without turning on the boiler - saving energy and money.

Accessories

This radiator has G1/2” connections either side at the bottom and so the valves required will depend on your pipework (which is why they aren’t provided with the radiator):

  • For pipework coming from the wall to the side of the radiator, use corner valves.
  • For pipework coming from the floor and up to the side of the radiator, use angled valves.
  • For pipework coming along the wall to meet the side of the radiator, use straight valves.

There are a few different types of valves available for you to choose from: Manual Valves provide easy on/off control – simply turn the valve by hand to allow the water from your central heating to pass through into the radiator or towel rail, just like a tap! If this radiator is going to be in the same room as your main boiler thermostat (usually a little box on the wall or the mantle, that you turn up and down) then we advise you to use manual valves over TRV’s because a TRV will conflict with your boiler thermostat and can cause temperature issues around the home. Thermostatic Valves (TRVs) provide multi temperature control of the radiators in your home – saving energy and money! These valves have sensor mechanisms inside that shut off the flow of hot water to the radiator when the room temperature reached the desired level! If your looking to reduce your carbon footprint while remaining cosy warm, then TRV’s are the way to go (provided they aren’t installed in the room where your main boiler thermostat is).

The Element

The INOW+ Digital WIFI element gives you enhanced control over your radiator or towel rail. Offering manual control directly on the user friendly touch screen element or via WIFI using th INOW App. You can have full control over your radiator or towel rail in the winter and summer months - with or without your central heating, all from your smartphone or tablet whether your at home or out and about!

INOW App

The INOW app enables you to control the element via mobile devices such as smartphones or tablets. The app is available for both iOS and Android operating systems. Set up is easy - simply download the app on your device, register and sign up, follow the provided instructions to pair the element to the app, and away you go.

Inow Buttons
Radiator/Ambient Heating

This element has the functionality to heat the internal temperature of the radiator or the ambient (room) temperature to your desired temperature.
To use both of these functions, the INOW+ must be installed vertically into the bottom of the towel rail or radiator. If installed horizontally, it can only use the ambient heating mode.
Home Broadband with WiFi and Android or iOS smart phone or tablet are required to acess the ambient heating functions.

Operation Modes:

  • On/Off & Regular Temperature
  • Comfort
  • Eco
  • 24 Hour and Weekly Programs (WiFi/App required)
  • Boost - 2 hours and 4 hours
  • Antifreezing at 15°C
On/Off and Regular temperature setting

Manually: Switch on the element using the power button and select a temperature between 30°C and 70°C but pressing the arrow (adjusted in increments of 5°C).
Using the App: Navigate to your INOW element in your devices, Select the "Switch" icon, use the + and - buttons to adjust the temperature between 30°C and 70°C.

Comfort

Manually: Press the modes button when a sun and house icons display on the screen you are in comfort mode.
Using the App: Navigate to your INOW element in your devices, Select the "mode" icon, select "comfort" mode and use the sliding dial to adjust the set room temperature.

Eco

Manually: Press the modes button when only the house icon displays on the screen you are in Eco mode.
Using the App: Navigate to your INOW element in your devices, Select the "mode" icon, select "ECO" mode and use the sliding dial to adjust the set room temperature.

24 Hour and Weekly Programs

Manually: Only available with the App.
Using the App: Navigate to your INOW element in your devices, Select the "Program" icon. Either select "Auto" to set the program to the default timings or create your own programme using the toggle button.

Boost - 2 hours and 4 hours

Manually: Press the "mode" icon, when 2HR or 4HR display on the screen you are in boost mode for that time. The element will then operate at the max temperature (70°C) for this duration. After this time the element will revert back to the previous working mode automatically.
Using the App: Navigate to your INOW element in your devices, tap the "Timer OFF" under the dail and chose eith 2hrs or 4hrs. After this time the element will revert back to the previous working mode automatically.

Anti-freezing at 15°C

Manually: Press the "mode" icon, when a snowflake appears, you are in anti-freezing mode. If the radiator internal temperature falls below 7°C, it will switch on and heat the liquid in the radiator to 15°C to prefect freezing, then switch off again.
Using the App: Navigate to your INOW element in your devices, Select the "Mode" icon, and chose "Antifreezing" from the list.

Automatic Settings

LST setting

There are Five options for LST settings: OFF, 40 °C, 45 °C, 50 °C, 60 °C. LST setting is enabled by default. LST setting data is only working under ambient heating ways,which is targeting to control the lower surface temperature, when the radiator internal temperature hit the selected temperature, it will stop working and it will work again once the internal temperature lower than the selected temperature, by working in this way, when the ambient temperature hits the set temperature, the device will stop working as well.

Temperature Compensation

You can adjust the temperature compensation in steps of 1 °C, from -10 °C to 10 °C. The default temperature compensation is O 0 C. This setting allows users to adjust for any discrepancy between the average room temperature and the temperature sensed by the element thermostat. For instance, if the temperature in the room is 18 °C, but the thermostat senses 16 °C, a compensation factor of+2 °C will offset the difference. The accuracy of the element's temperature reading can be affected if the unit is mounted such that the sensor is positioned in a hot or cold spot - e.g., nearhot water pipes or in a draughty doorway. The sensor is the short probe on the reverse of the control dial.

Open Window/Door Detection

There are Five options for the open window detection function: OFF, 60 minutes and 120 minutes. Open window detection is enabled by default. Open window detection is an energy-saving feature designed to cut power to the unit if a window is opened. If the thermostat detects a sudden drop in temperature (2 °C or more within 5 minutes), the element will switch to an anti-freeze state where it only heats if the temperature drops below 7 °C. This helps prevent loss of energy as heat escapes through the window. The element remains in this state until the time set (60 or 120 minutes) has elapsed, whereupon it will resume heating according to its previous settings. If the temperature drops again, the cycle begins again. The control dial will display "OP" when the open window function is triggered

Child Lock

Use the toggle switch to lock or unlock the element display. LC displays on the screen when the device is locked.


Instructions & Guides


*The electric heating element supplied with this electric towel rail must be installed by a registered competent electrician. Any faults developed due to incorrect installation will not be covered under the product warranty. The suggested fuse size is calculated based on a 230V supply and whilst 230V is the nominal voltage given to homes in the UK, the actual voltage supply can vary. The registered competent electrician carrying out the installation will determine the appropriate size of fuse to use for the installation.
  • Free delivery (UK Mainland, Northern Ireland/Highlands/Islands)
  • Once dispatched, all orders are sent on a Next Working Day delivery service
  • We deliver between 8am and 6pm
  • Contact us to delay delivery/request a specific day
  • Limitless (that's right, no time limit!) returns
  • Free of charge: either we will collect/send a returns label, or we'll refund your postage costs.
  • Returns (for reasons other than damage or faults) can only be accepted if the item is returned in the original packaging and has not been fitted or used in any way.
  • Whilst all our products pass strict quality standards, on very rare occasions, you may find an item arrives damaged. We ask that when you receive your order, you inspect the packaging before signing and note any damage when signing for it or refuse the delivery, with damage as the reason. Please contact us if you have any issues.
  • If you find damage after you have signed for your delivery, please contact us with images of the damage as soon as possible.
  • Once the damage has been reported, we'll either replace the item completely free of charge or refund you in full.
  1. How can I contact you?

    You can message us on live chat. We aim to reply in one minute, between 9am - 5:30pm. After 5:30pm, we'll create a ticket and get back to you asap.

  2. Where do you deliver?

    We deliver to the whole of the UK and Northern Ireland - including the highlands and islands.

    We are currently unable to offer international delivery. However, you can place an order for collection and arrange to have a courier of your choice collect the order and delivery it to you.

  3. Who will deliver my order?

    Our 2 main couriers for UK Radiators products are DX Express and ArrowXL. Your courier will depend on the size and weight of the items on your order.

    For example a pair of valves will be sent to you with Royal Mail, whereas a Column radiator will be sent with ArrowXL.

    Tracking is provided for all orders dispatched from our warehouse.

    If you order a Terma product, your item(s) will be coming directly from their warehouse.

    The couriers they use are Stop Start and Parcelforce, and tracking is provided where possible.

  4. Can I choose a specific time or day for my delivery?

    If, for any reason, you would like to delay your delivery, please contact one of the customer service team as soon as you have placed your order, who will be able to assist you.

    We are currently unable to request specific delivery time slots with our couriers.

    Some of our couriers will advise you of a smaller time slot for your delivery, but unless otherwise stated, deliveries can take place any time between 7am and 7pm.

  5. Can I upgrade my delivery?

    Once dispatched, your order is sent on a next working day delivery service. This is the fastest available service, so we are unable to upgrade your delivery any further.

  6. Can I send orders to a different address?

    You can change the shipping address to a different address if your billing address matches what's registered against your payment method.

    However, this can only be done when placing the order.

    We are unable to change the delivery address after the order has been placed and dispatched. In this instance, the order would need to be cancelled and refunded, and a new order placed with the correct delivery address.

Read more FAQs

Omeara - Black Horizontal Electric Radiator H600mm x W1218mm Single Panel 900w Thermostatic WIFI

Product code: 50617

Regular price ÂŁ435.00 Sale priceÂŁ348.00
/
Incl. VAT
Save 20%
3 left in stock
Free delivery in 1-3 days
Free Delivery
Est. delivery date: Tuesday, 7th of January
*Deliveries to Northern Ireland, Highlands and Islands may take a little longer to arrive.
We're the only radiator company recognised by Ethy for our unwavering commitment to sustainability.

Watts & BTUs (British Thermal Units) Explained

What is a Watt?

Watts are our main unit of energy/power in the UK, commonly associated with lightbulbs and Home Energy performance certificates (EPCs).

What is a BTU?

BTUs are the unit of measurement used to portray a radiators heat output and a rooms heating requirement. 1 Watt is equal to 3.41 BTUs.

Why are they important?

We buy radiators to heat our homes, right? So, we need a way of knowing if a radiator is powerful enough to heat the room that we are shopping for - Watts and BTUs provide us with a value that makes its easier to compare radiators and ultimately choose the right one for our heating requirement.

Need help figuring out how much heat your room needs?

Our fast and easy-to-use BTU calculator can help you:

  • Work out a heating requirement value (in BTUs & Watts) for your room
  • Show you in-stock radiator recommendations that can fulfil this heat requirement
Try our room heating calculator

Delta (Δ) Ratings Explained

What is a Delta (Δ) Rating?

When discussing heat outputs, the Delta rating is the difference between the temperature of the water inside the heating system and the desired temperature of the room.

What does the value represent?

In simple terms, this value is about heat loss. Heating a room only works, if the radiator output exceeds the heat loss of the room.

We use this calculation to make it easy to choose a radiator that will have a heat output that exceeds the heat loss of the room when connected to your heating system type.

If you don't know the room heat loss, you can use our calculator to find out.

What Delta Rating should I use?

  • Δ50 = Gas or oil boiler with a flow temperature of around 75°C and a return temperature of around 65°C.
  • Δ30 = Low temperature systems e.g heat pumps.
Need more information? Click here

Guarantee Length: 15 Years (Towel Rail), 2 Year (Element)

Collection: Omeara

Supplied with: Electric WIFI Element Kit, Wall Brackets, Masonry Fixings, Bleed Valve & Blanking Plug Included

Colour: Black

Finish: Matt

Heat Source: Electric

Ral Code: 9005

Material: Steel

Orientation: Horizontal

Style: Elliptical Tube

Product Assurances: UKCA Marked, BSEN442 Certified,15 Years (Towel Rail), 2 Year (Element)

Panel Type: Single Panel

SKU E-OM-601218BS

Connection Size/Type: 1/2" BSP

GTIN:5056675436434

Dry Mass (kg):22.5kg

Height: 600mm

Width:1218mm

Number of Tubes: 21

Pipe Centres: 1218mm + Valves

Projection: 93.5mm

Wall to Pipe Centres: 51mm

Water Content (l): 11.3

Element Output: 900W

Number of Sections: 21

Maximum Operating Pressure (kPa): 600.00

Depth: 60mm

IP Rating: IP44

Power Supply: 220V-240V Fused Spur, 5 Amp Fuse*

Operating Modes: Comfort, Boost 2/4Hr, Standby w/Antifreeze, Open Window, 24Hr Timer/Weekly Programme (WiFi/ App required)

Control Type: WIFI/App (Full programming mode) or Digital Touch Screen Control (Partial programming mode)

Material

Steel offers the lowest price tag compared to other materials, but it also offers the most diversity in terms of colour and style. Steel is malleable which allows radiators to be efficient because they can be physically designed to better pass heat from the water inside to the space around them (this is a radiator's job after all, despite some thinking that its job is to “store” heat). The heat output is also good, the proof is in the pudding with this one - would steel be the most common radiator material if the heat output was rubbish? Steel is a highly durable material which is important as radiators are going to be the victims of some knocks and bangs over time and you want them to withstand that.

Style

The elliptical tube style is one of oval shaped tubes connected to round tubes (these are called collectors). The powder painting gives the metal a perfectly even finish. It’s easy to maintain and clean and delivers a good level of heat distribution.

Panels

Single panel radiators are radiators which use just one panel to heat a room instead of relying on columns, fins or a second panel. These sleek and modern radiators are perfect for small rooms or tight spaces as they have a small projection but also don’t need too much heat.

Colour

Black, the colour that always fits and never fades. This matt black powder painted radiator is exactly what your home needs. Black radiators go well with anything. As a colour, there are few shades or hues that it does not complement. Whether providing effective shadow tones to an already dark background, or a striking contrast to more brightly coloured walls, black radiators rarely look out of place. As well as suiting a great variety of home styles, black is a very forgiving shade. It won't show dust, dirt, or rust like white so you know they will look great well into the future.

Heat Source

This electric radiator comes with an electric element and works completely independently from any other heating system you may have in your home and so is ideal for those bathrooms where you can’t access a central heating system or maybe guest rooms that are very rarely used. This independence is ideal for summer, providing warm toasty towels without turning on the boiler - saving energy and money.

Accessories

This radiator has G1/2” connections either side at the bottom and so the valves required will depend on your pipework (which is why they aren’t provided with the radiator):

  • For pipework coming from the wall to the side of the radiator, use corner valves.
  • For pipework coming from the floor and up to the side of the radiator, use angled valves.
  • For pipework coming along the wall to meet the side of the radiator, use straight valves.

There are a few different types of valves available for you to choose from: Manual Valves provide easy on/off control – simply turn the valve by hand to allow the water from your central heating to pass through into the radiator or towel rail, just like a tap! If this radiator is going to be in the same room as your main boiler thermostat (usually a little box on the wall or the mantle, that you turn up and down) then we advise you to use manual valves over TRV’s because a TRV will conflict with your boiler thermostat and can cause temperature issues around the home. Thermostatic Valves (TRVs) provide multi temperature control of the radiators in your home – saving energy and money! These valves have sensor mechanisms inside that shut off the flow of hot water to the radiator when the room temperature reached the desired level! If your looking to reduce your carbon footprint while remaining cosy warm, then TRV’s are the way to go (provided they aren’t installed in the room where your main boiler thermostat is).

The Element

The INOW+ Digital WIFI element gives you enhanced control over your radiator or towel rail. Offering manual control directly on the user friendly touch screen element or via WIFI using th INOW App. You can have full control over your radiator or towel rail in the winter and summer months - with or without your central heating, all from your smartphone or tablet whether your at home or out and about!

INOW App

The INOW app enables you to control the element via mobile devices such as smartphones or tablets. The app is available for both iOS and Android operating systems. Set up is easy - simply download the app on your device, register and sign up, follow the provided instructions to pair the element to the app, and away you go.

Inow Buttons
Radiator/Ambient Heating

This element has the functionality to heat the internal temperature of the radiator or the ambient (room) temperature to your desired temperature.
To use both of these functions, the INOW+ must be installed vertically into the bottom of the towel rail or radiator. If installed horizontally, it can only use the ambient heating mode.
Home Broadband with WiFi and Android or iOS smart phone or tablet are required to acess the ambient heating functions.

Operation Modes:

  • On/Off & Regular Temperature
  • Comfort
  • Eco
  • 24 Hour and Weekly Programs (WiFi/App required)
  • Boost - 2 hours and 4 hours
  • Antifreezing at 15°C
On/Off and Regular temperature setting

Manually: Switch on the element using the power button and select a temperature between 30°C and 70°C but pressing the arrow (adjusted in increments of 5°C).
Using the App: Navigate to your INOW element in your devices, Select the "Switch" icon, use the + and - buttons to adjust the temperature between 30°C and 70°C.

Comfort

Manually: Press the modes button when a sun and house icons display on the screen you are in comfort mode.
Using the App: Navigate to your INOW element in your devices, Select the "mode" icon, select "comfort" mode and use the sliding dial to adjust the set room temperature.

Eco

Manually: Press the modes button when only the house icon displays on the screen you are in Eco mode.
Using the App: Navigate to your INOW element in your devices, Select the "mode" icon, select "ECO" mode and use the sliding dial to adjust the set room temperature.

24 Hour and Weekly Programs

Manually: Only available with the App.
Using the App: Navigate to your INOW element in your devices, Select the "Program" icon. Either select "Auto" to set the program to the default timings or create your own programme using the toggle button.

Boost - 2 hours and 4 hours

Manually: Press the "mode" icon, when 2HR or 4HR display on the screen you are in boost mode for that time. The element will then operate at the max temperature (70°C) for this duration. After this time the element will revert back to the previous working mode automatically.
Using the App: Navigate to your INOW element in your devices, tap the "Timer OFF" under the dail and chose eith 2hrs or 4hrs. After this time the element will revert back to the previous working mode automatically.

Anti-freezing at 15°C

Manually: Press the "mode" icon, when a snowflake appears, you are in anti-freezing mode. If the radiator internal temperature falls below 7°C, it will switch on and heat the liquid in the radiator to 15°C to prefect freezing, then switch off again.
Using the App: Navigate to your INOW element in your devices, Select the "Mode" icon, and chose "Antifreezing" from the list.

Automatic Settings

LST setting

There are Five options for LST settings: OFF, 40 °C, 45 °C, 50 °C, 60 °C. LST setting is enabled by default. LST setting data is only working under ambient heating ways,which is targeting to control the lower surface temperature, when the radiator internal temperature hit the selected temperature, it will stop working and it will work again once the internal temperature lower than the selected temperature, by working in this way, when the ambient temperature hits the set temperature, the device will stop working as well.

Temperature Compensation

You can adjust the temperature compensation in steps of 1 °C, from -10 °C to 10 °C. The default temperature compensation is O 0 C. This setting allows users to adjust for any discrepancy between the average room temperature and the temperature sensed by the element thermostat. For instance, if the temperature in the room is 18 °C, but the thermostat senses 16 °C, a compensation factor of+2 °C will offset the difference. The accuracy of the element's temperature reading can be affected if the unit is mounted such that the sensor is positioned in a hot or cold spot - e.g., nearhot water pipes or in a draughty doorway. The sensor is the short probe on the reverse of the control dial.

Open Window/Door Detection

There are Five options for the open window detection function: OFF, 60 minutes and 120 minutes. Open window detection is enabled by default. Open window detection is an energy-saving feature designed to cut power to the unit if a window is opened. If the thermostat detects a sudden drop in temperature (2 °C or more within 5 minutes), the element will switch to an anti-freeze state where it only heats if the temperature drops below 7 °C. This helps prevent loss of energy as heat escapes through the window. The element remains in this state until the time set (60 or 120 minutes) has elapsed, whereupon it will resume heating according to its previous settings. If the temperature drops again, the cycle begins again. The control dial will display "OP" when the open window function is triggered

Child Lock

Use the toggle switch to lock or unlock the element display. LC displays on the screen when the device is locked.


Instructions & Guides


*The electric heating element supplied with this electric towel rail must be installed by a registered competent electrician. Any faults developed due to incorrect installation will not be covered under the product warranty. The suggested fuse size is calculated based on a 230V supply and whilst 230V is the nominal voltage given to homes in the UK, the actual voltage supply can vary. The registered competent electrician carrying out the installation will determine the appropriate size of fuse to use for the installation.
  • Free delivery (UK Mainland, Northern Ireland/Highlands/Islands)
  • Once dispatched, all orders are sent on a Next Working Day delivery service
  • We deliver between 8am and 6pm
  • Contact us to delay delivery/request a specific day
  • Limitless (that's right, no time limit!) returns
  • Free of charge: either we will collect/send a returns label, or we'll refund your postage costs.
  • Returns (for reasons other than damage or faults) can only be accepted if the item is returned in the original packaging and has not been fitted or used in any way.
  • Whilst all our products pass strict quality standards, on very rare occasions, you may find an item arrives damaged. We ask that when you receive your order, you inspect the packaging before signing and note any damage when signing for it or refuse the delivery, with damage as the reason. Please contact us if you have any issues.
  • If you find damage after you have signed for your delivery, please contact us with images of the damage as soon as possible.
  • Once the damage has been reported, we'll either replace the item completely free of charge or refund you in full.
  1. How can I contact you?

    You can message us on live chat. We aim to reply in one minute, between 9am - 5:30pm. After 5:30pm, we'll create a ticket and get back to you asap.

  2. Where do you deliver?

    We deliver to the whole of the UK and Northern Ireland - including the highlands and islands.

    We are currently unable to offer international delivery. However, you can place an order for collection and arrange to have a courier of your choice collect the order and delivery it to you.

  3. Who will deliver my order?

    Our 2 main couriers for UK Radiators products are DX Express and ArrowXL. Your courier will depend on the size and weight of the items on your order.

    For example a pair of valves will be sent to you with Royal Mail, whereas a Column radiator will be sent with ArrowXL.

    Tracking is provided for all orders dispatched from our warehouse.

    If you order a Terma product, your item(s) will be coming directly from their warehouse.

    The couriers they use are Stop Start and Parcelforce, and tracking is provided where possible.

  4. Can I choose a specific time or day for my delivery?

    If, for any reason, you would like to delay your delivery, please contact one of the customer service team as soon as you have placed your order, who will be able to assist you.

    We are currently unable to request specific delivery time slots with our couriers.

    Some of our couriers will advise you of a smaller time slot for your delivery, but unless otherwise stated, deliveries can take place any time between 7am and 7pm.

  5. Can I upgrade my delivery?

    Once dispatched, your order is sent on a next working day delivery service. This is the fastest available service, so we are unable to upgrade your delivery any further.

  6. Can I send orders to a different address?

    You can change the shipping address to a different address if your billing address matches what's registered against your payment method.

    However, this can only be done when placing the order.

    We are unable to change the delivery address after the order has been placed and dispatched. In this instance, the order would need to be cancelled and refunded, and a new order placed with the correct delivery address.

Read more FAQs